Mobile Devices 220-1201 Practice Quiz

• A. Laptop hardware/device replacement refers to planning replacement of field-serviceable laptop components such as batteries, RAM, storage, keyboards, keys, and wireless cards while checking model compatibility, service documentation, and ESD safety.
• B. Wireless cards, which is related to internal wireless networking adapter rather than general category covering replaceable laptop parts and safe service workflow.
• C. Keyboard/keys, which is related to text/input hardware on a laptop rather than general category covering replaceable laptop parts and safe service workflow.
• D. Battery, which is related to power source for mobile operation rather than general category covering replaceable laptop parts and safe service workflow.

Planning replacement of field-serviceable laptop components such as batteries, RAM, storage, keyboards, keys, and wireless cards while checking model compatibility, service documentation, and ESD safety. This is the correct answer.

• A. Physical privacy and security components, which is related to hardware security and privacy features rather than power source for mobile operation.
• B. Battery refers to a removable or internal power pack that stores energy for mobile operation; replacement requires the correct form factor, connector, capacity rating, and safe handling of swollen or damaged cells.
• C. Laptop hardware/device replacement, which is related to general category covering replaceable laptop parts and safe service workflow rather than power source for mobile operation.
• D. HDD/SSD replacement, which is related to physical storage replacement rather than power source for mobile operation.

A removable or internal power pack that stores energy for mobile operation; replacement requires the correct form factor, connector, capacity rating, and safe handling of swollen or damaged cells. This is the correct answer.

• A. Wireless cards; this addresses internal wireless networking adapter, not the requirement to identify or use Laptop hardware/device replacement.
• B. Use Laptop hardware/device replacement when the scenario requires general category covering replaceable laptop parts and safe service workflow.
• C. Keyboard/keys; this addresses text/input hardware on a laptop, not the requirement to identify or use Laptop hardware/device replacement.
• D. Random-access memory (RAM); this addresses temporary working memory, not the requirement to identify or use Laptop hardware/device replacement.

Planning replacement of field-serviceable laptop components such as batteries, RAM, storage, keyboards, keys, and wireless cards while checking model compatibility, service documentation, and ESD safety. This is the correct answer.

• A. HDD/SSD replacement; this addresses physical storage replacement, not the requirement to identify or use Battery.
• B. Keyboard/keys; this addresses text/input hardware on a laptop, not the requirement to identify or use Battery.
• C. Use Battery when the scenario requires power source for mobile operation.
• D. Wireless cards; this addresses internal wireless networking adapter, not the requirement to identify or use Battery.

A removable or internal power pack that stores energy for mobile operation; replacement requires the correct form factor, connector, capacity rating, and safe handling of swollen or damaged cells. This is the correct answer.

• A. Laptop hardware/device replacement; this addresses general category covering replaceable laptop parts and safe service workflow, not the requirement to identify or use Keyboard/keys.
• B. Battery; this addresses power source for mobile operation, not the requirement to identify or use Keyboard/keys.
• C. Wireless cards; this addresses internal wireless networking adapter, not the requirement to identify or use Keyboard/keys.
• D. Use Keyboard/keys when the scenario requires text/input hardware on a laptop.

Laptop input components that may be replaced as a full keyboard assembly or individual keycaps depending on model design and damage type. This is the correct answer.

• A. Biometrics; this would be appropriate when the issue involves physical-characteristic authentication, but the scenario points to Laptop hardware/device replacement.
• B. Near-field scanner features; this would be appropriate when the issue involves close-proximity scanner feature, but the scenario points to Laptop hardware/device replacement.
• C. The best match is Laptop hardware/device replacement: Planning replacement of field-serviceable laptop components such as batteries, RAM, storage, keyboards, keys, and wireless cards while checking model compatibility, service documentation, and ESD safety.
• D. Battery; this would be appropriate when the issue involves power source for mobile operation, but the scenario points to Laptop hardware/device replacement.

Planning replacement of field-serviceable laptop components such as batteries, RAM, storage, keyboards, keys, and wireless cards while checking model compatibility, service documentation, and ESD safety. This is the correct answer.

• A. Physical privacy and security components; this would be appropriate when the issue involves hardware security and privacy features, but the scenario points to Battery.
• B. Laptop hardware/device replacement; this would be appropriate when the issue involves general category covering replaceable laptop parts and safe service workflow, but the scenario points to Battery.
• C. Keyboard/keys; this would be appropriate when the issue involves text/input hardware on a laptop, but the scenario points to Battery.
• D. The best match is Battery: A removable or internal power pack that stores energy for mobile operation; replacement requires the correct form factor, connector, capacity rating, and safe handling of swollen or damaged cells.

A removable or internal power pack that stores energy for mobile operation; replacement requires the correct form factor, connector, capacity rating, and safe handling of swollen or damaged cells. This is the correct answer.

• A. HDD/SSD migration; selecting this would shift the work toward data transfer from old storage to new storage, leaving the Laptop hardware/device replacement requirement unresolved.
• B. Near-field scanner features; selecting this would shift the work toward close-proximity scanner feature, leaving the Laptop hardware/device replacement requirement unresolved.
• C. Wireless cards; selecting this would shift the work toward internal wireless networking adapter, leaving the Laptop hardware/device replacement requirement unresolved.
• D. Choose Laptop hardware/device replacement because the scenario depends on this specific function: Planning replacement of field-serviceable laptop components such as batteries, RAM, storage, keyboards, keys, and wireless cards while checking model compatibility, service documentation, and ESD safety.

Planning replacement of field-serviceable laptop components such as batteries, RAM, storage, keyboards, keys, and wireless cards while checking model compatibility, service documentation, and ESD safety. This is the correct answer.